Terms & Conditions

Last updated: 1 June 2026

1. About us

This website (midlandfencingdirect.co.uk) is operated by Midland Fencing Direct, 83 Portway Road, Wednesbury, West Midlands, WS10 7DZ. You can contact us at sales@midlandfencingdirect.co.uk or 07773 974469.

2. These terms

These are the terms and conditions on which we supply goods to you. By placing an order you agree to be bound by them. Please read them carefully before ordering.

3. Our contract with you

Our acceptance of your order takes place when we email you to confirm dispatch, at which point a contract will come into existence between you and us. If we are unable to accept your order, we will inform you and refund you in full.

4. Products

Images of the products on our website are for illustrative purposes only. Timber is a natural product and variations in colour, grain and finish are normal. Slight variations in dimensions (typically ±10mm) are normal for sawn and pressure-treated timber.

5. Price and payment

Prices are shown in pounds sterling and include VAT where applicable. We take payment at checkout via Shopify Payments. We reserve the right to correct pricing errors at any time before dispatch.

6. Delivery

Delivery is to mainland UK addresses within our Midlands coverage area (see Delivery). We will agree a delivery slot with you in advance. Risk in the goods passes to you on delivery. Title passes when we have received full payment.

7. Your right to cancel

Consumers have a 14-day right to cancel under the Consumer Contracts Regulations 2013. See our Returns & Refunds Policy for details.

8. Our liability

We are responsible for foreseeable loss and damage caused by us. We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. We are not liable for losses arising from your installation of the goods.

9. Your statutory rights

Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015.

10. Governing law

These terms are governed by the law of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.